How
to Attain Work-life Balance
Employers
have long awoken to the fact that employees no longer look upon the size of
their pay packets in deciding whether to stay put or move out of their
organizations. Increasingly, they look
for support from their employers to provide the infrastructure and policies to
enable them to attain “better” work-life balance. As societies mature and quality of life
becomes more important, employees are demanding, understandably, a better
work-life balance so they can get to enjoy the fruits of their hard labor.
Much
as employees would like their employers to provide the support, they have also
to bear half of the responsibility i.e. to take proactive steps to make sure
they do not overly-suffer from work-related stress, fall sick etc.
It
is important to highlight here that there is no one universal formula that
defines what is an ideal work-life balance – in this instance, it is a case of
no one size fits all. Each one of us
should be the sole determinant of what’s ideal for us – and also remember that
the “ideal” can, and will change over time.
The
HR Toolbox for this issue attempts to share some simple strategies.
Individuals
Putting
things into perspective, do acknowledge that you are still very much an
individual – in addition to your many roles in this world – parent, spouse,
employee, etc. Respect that and it will
be the basis for which you will begin setting aside and doing things for
yourself. Yes, I acknowledge that all of
us have many commitments and priorities in this world – and all of us have
exactly the same number of hours in a day.
All you have to do is to set aside some of the time for yourself. Here’s a simple example.
What
time do you retire for the day? 11
pm? See if you can allocate 30 minutes before you
retire to do something for yourself – read a book, do some yoga, meditate
etc. If you can – great! If not, why not consider going to bed at 11.30
pm
rather than at 11 pm? The simple strategy is to tell yourself that
the 30 minutes is important to you – it allows you to end the day on a “high”. If something is important to you, you will surely make time for it,
wouldn’t you? Do it for a couple
of days in a week – and before you realize it, it will become a routine for
you, and if you wish, you can also increase the frequency.
Here
are a couple more suggestions for you:-
1) Watch
the load
Be conscious of piling too much on your plate, resist the urge to take on more than you really want
to. If you have been leaving the office
late, bringing work home to complete, and realize that you have not been
spending enough time with your loved ones, it is a sure sign that you do not
have a good work-life balance.
Learn
to say “No”, and mean it. If you
realized that you already have a full plate – let your boss know if he comes to
you with more work. Do it
professionally, and I am sure he/she will understand and respect that you do
have your limits. Be brave enough to
initiate a conversation with your boss if you find that you are becoming more
of a stranger in your own home, and have difficulty in remembering your hotel
room number, and which country you are in.
2) Slow down
Most of us would have experienced
feelings of “burn-out”. My way of
describing it would be when you just do not feel like doing anything at all –
you know that you are “flat out”. If you
do not do something about this, you could be in danger of a nervous breakdown.
This
is the time to “slow down”. Consume your
leave, take time-off to smell the roses, and if possible, go away for a
vacation. Opt for one where you do not have to be waking up early in the
morning, every morning of your holiday, to board the tour bus and head for yet
another tourist attraction. My favourite is to pick a beach resort, bring along a couple
of simple reads, and just chill out under the sun! For me, nothing beats not doing much during
vacation breaks!
3) Be mentally positive
The mind is perhaps one of the
most under-utilized part of our body, which is quite a
waste because this is where most of the “thinking” work is done. There is a change management model, simply
called the “Taking Charge” model. When a
change occurs, and you can be assured that there will always be plentiful of
these, how you choose to react to it determines how you benefit or “suffer
negatively” from that change.
I
acknowledge that it is not always possible to find some “goodness” in
changes. However, if we can consciously
try to find that cloud in the silver lining, I am quite sure that we will learn
to embrace on-going changes, and utilize them to the best of our individual
advantage. The power of positive
thinking is simply powerful. Willing
yourself to achieve something you have never done before can make the
difference in the outcome.
As
an example – involuntary job losses continue to plague employees. The stimulus for such job losses vary,
depending on the state of the economy, the company’s performance, management
changes and the likes. What is certain
is that businesses will have to continue to change and shift business
strategies to compete well, and even to survive viz a
viz ever-changing technological advancement, customer
needs/expectations, etc. And,
involuntary job losses will continue to happen.
When
employees are made redundant, how they choose to respond to the change in the
employment status determines if they will benefit or suffer from the
change. Adopting a positive mindset,
accepting that little can be done to reverse the company’s decision and that it
is far better to focus ahead instead of looking-back, will “empower” them to
take charge, work closely with their outplacement consultant and move on to
find their next career.
Adopting
a less than positive mindset might result in inertia, hard feelings, anger, and
worse still, self-blame.
4) De-Stress
There is “good” and “bad”
stress. The former would be what keeps
us improving ourselves – the challenge, for example, to improve on our
handicaps on the golf course, or the challenge to improve your timing on the MacLehose Trial.
We
all know we have to do things to help us de-stress (especially the “bad “ stress) on a regular basis. However, some of us do not have a
strong-enough discipline to keep ourselves in tip-top shape by freeing some of
the “bad stress”. If you do not do
anything for a prolonged period of time, your health is going to suffer.
All
of us have different ways of de-stressing.
Going for a two-hour spa session may work for some of us, others simply
take walks around the park. Still others
burn a hole in their wallets by taking the next flight out to Nice or Phuket.
Organizations
HR professionals have been burning
their candles at both ends to come up with creative, yet practical ways to
retain talent in their companies.
Amongst the many strategies that might be considered are those related
to work-life balance.
Such policies are supposed to help employees in combining work with
their family life, caring responsibilities and personal/social life outside the
workplace.
In
some countries, there are even legislations put together to ensure businesses
take better care of their employees’ work-life balance. Examples that come to mind readily include
paid maternity/paternity leave, benefits for part-time employees, etc.
According
to the many surveys done by HR consulting firms, flexible scheduling
arrangements, child care assistance and employee assistance programs (EAP), featured prominently amongst the many strategies
implemented by companies. Others include
elderly care programs, which are increasingly necessary due to the “ageing
population-syndrome” experienced by many countries, developed or otherwise.
Here
are some strategies that companies may consider making available to their
employees:-
a) “Virtual” jobs
With the advent of technology,
some of the work that needs to be done can now be performed outside the work
place eg from home, whilst traveling, etc. Increasingly, companies are beginning to
appreciate that their employees do have multiply priorities outside of their
careers. One of the ways of tackling the
“competition” for time is to make it easier for employees to work outside the
office. This brings with it the issue of
“trust” – can I trust my subordinate to be working from home rather than
watching the latest blockbuster in the local cinema? Well, I do not have a ready-answer to this,
and I am not about to say the politically-correct thing bosses must necessarily
trust all their people – the world just doesn’t operate this way. Bosses will have to make a judgment call and
take decisions based on each individual.
b) Sabbatical
Sabbatical – according to the
dictionary – means “bringing a period of rest”, “any extended period of leave
from one’s customary work, especially, for rest, to acquire new skills or
training, etc”.
Sometimes,
we reach a stage in our life when we realize that we have somehow lost the zest
in our careers. The same feeling that got you bouncing out of bed in the
mornings and roaring down the road to arrive at the office before anyone
else. We reach a crossroads of sorts
where we would like to take some time off to reflect on our careers/lives –
what have we done, where are we now, and where would we prefer to go for the
next five years or so in our careers?
This
is where wondering about aimlessly may not be the smartest thing to do and taking
a couple of days/weeks of annual leave may not be adequate. We may need to take ourselves off from the
business world for a longer period of time so we can “find ourselves”.
I
would haphazard a guess that not too many companies have a policy on “sabbatical”
leave. Looking at things from the
employer’s perspective, I can well understand why – an employee, especially a
key one, on sabbatical means only one thing – someone else will have to do
his/her job. Given that most
organizations work on a relatively lean structure, it would mean that an
interim professional may have to be hired. I guess from the cost point of view,
this may not be an issue as employees on sabbatical leave are usually not paid
their regular/full salaries – hence, bringing in an interim person may not
necessarily result in additional costs to the organization.
c) Job sharing/Splitting/Flexible working hours
This is an arrangement to divide one full-time job or
to share work between two or more employees, with the responsibilities and
benefits of the job being shared too.
The job can be shared in a number of ways: e.g. On the basis of a split
week i.e. one employee working two of the five working
days and the other covering the other three.
Job
splitting is an arrangement similar to job sharing except that the tasks
involved in a full-time job are split between two people and each has
responsibility for their own tasks rather than being equally responsible for
the whole job. The need for co-ordination
is therefore, reduced. An advantage of
job splitting is that a job can be split in such a way that certain tasks
requiring particular skills can be grouped together. In addition, in certain
situations the working times of those who have split a job can also overlap.
Some
key points on successfully implementation of work-life balance policies within
an organization.
l
As with the implementation of
company-wide policies, communication is key. The intent of introducing work-life balance
policies must be clear – to benefit both the employees as well as the
organization.
l
Policies may be withdrawn or
re-written over time, as needs of both benefiting parties may shift. Hence, a monitoring and/feedback process must
be put in-place.
l
Policies must be fair,
economically feasible and be as impartial as practically possible.
Benefits for both groups
There are obviously benefits for both employers and
employees for the latter to attain a better work-life balance. Employees will have better confidence and
self-esteem, possibly translating to higher productivity and quality of
performance in the workplace. They may
also enjoy higher quality relationships with loved ones and family.
Paul Heng, CMF
Executive Coach
NeXT Corporate Coaching Services
(A member of the NeXT Career Consulting Group, Asia)
Founding President of the Asian Association of Career
Management Professionals