Straits Times On-Line Forum- November 18 2008
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Hard times and layoffs 2: What CEOs should do
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GIVEN the
challenging times we face, CEOs undoubtedly have to pull every trick they
have out of the hat to manage their businesses and stay afloat. Rather than
be tempted to take the path favoured by some CEOs,
that is, cutting costs by staff retrenchment, consider alternatives that may
work for your business:
- Ensure you communicate
to your employees the challenges your company faces. Do this regularly, so employees
can manage their expectations. During such trying times, employees worry
about the stability of their jobs, which can lead to dampened spirits and
adversely impact productivity.
- Provide an avenue for
employees to discuss their concerns. Two ways you can do this - internally,
for example, human resources, and externally, for example, employee
assistance programmes and professional career counsellors.
- Make available change
management programmes to further assist employees
to recognise that change will be a regular feature
in their career.
- In the event that
headcount shed is unavoidable, for example. mandate
from corporate headquarters, provide professional outplacement support to
facilitate smoother career transitions and nurse bruised egos.
Amid all the challenges,
there could be pockets of opportunities for all of us. For the CEO, there is
an obvious one - to further strengthen your ability to manage well during
adversities. This is one development area you should focus on. If you do
well, it will do wonders for your career.
Paul
Heng
Founder, NeXT Career
Consulting Group, Asia
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